Introduction

At Bell Group we take your privacy seriously. The purpose of this Privacy Statement is to inform you about our collection, use, and disclosure of any personal information that we may hold about you, including how we ensure the accuracy, integrity, and security of such information.

This Privacy Statement should be read in conjunction with the agreement under which you engaged with us (if any), and any terms and conditions provided to you.

Bell Group refers to Bell Group Accounting Pty Ltd A.C.N. 659 646 956 As Trustee For Bell Group Accounting Unit Trust ABN 47 181 653 368.

What personal data we collect and why we collect it

For the purpose of this section, “Contact Information” means first and last names, email address and contact phone number.

We collect personal information directly from you when you:

Contact us via our website forms.
You are a subscriber to email campaigns.
You are a client and use services from Bell Group Accounting.
1st and 3rd party Cookies (See below)
Analytics (See Below)

We don’t collect personal data for general visitor interactions with our website.

Contact forms

Personal data is captured when you submit a contact form, and we keep contact form submissions for a certain period for customer service purposes, but Bell Group does not use the information submitted through them for marketing purposes unless you choose to receive marketing material.

Cookies

A cookie is a piece of code that creates a file on your computer to track the pages that you view on our website. We use cookies for a variety of purposes including to make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you – but only where you voluntarily provide it (eg by completing an online form) or where you purchase goods from us.

We work with third party suppliers who may also set cookies on our website, for example Google Analytics and Facebook. These third party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party.

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website.

Do Not Track is a privacy preference offered by certain browsers. We do not respond to Do Not Track signals.

Anyone can opt out of these programs at any time by updating your preferences within your Google and Facebook account settings.

Analytics

Bell Group uses Google Analytics to collect information about your browsing habits while using our services. As detailed within Google’s Privacy Policy, Google may share this information publicly and with their partners.

Who we share your data with

We do not disclose your personal information to any third party other than those described below, subject to where we are legally required to do so or where you have provided consent.

Australian Taxation Office (ATO)
Tax Practitioners Board (TPB)
Australian Securities Investment Commission (ASIC)
CPA Australia
Annature (Client ID Verification)

What rights you have over your data

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Bell Group reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contact information

Bell Group welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us during business hours Monday to Friday on (03) 52 296 665.

How we protect your data

The team at Bell Group take extensive measures to protect your data. This includes technical measures such as encryption; security measures such as two factor authentication; and measures such as staff training in data protection.

What data breach procedures we have in place

At Bell Group, we prioritise the security and protection of your personal information. In the event of a data breach or unauthorised access to our systems that may compromise your data, we have implemented comprehensive procedures to promptly respond and mitigate the impact. Our data breach procedures include:

Monitoring and Detection: We employ advanced security measures and monitoring systems to detect any unauthorised access or suspicious activities that may indicate a data breach.
Internal Response Team: We have a dedicated internal team responsible for responding to data breaches. This team consists of experts from various departments, including IT, legal, and management, who are trained to handle such incidents effectively.
Immediate Action: Upon detection of a data breach, our internal response team will take immediate action to secure our systems, limit the impact, and prevent further unauthorized access. This may involve isolating affected systems, changing access credentials, or temporarily shutting down certain services, if necessary.
Assessment and Investigation: Our response team will conduct a thorough investigation to understand the nature and scope of the data breach. This includes identifying the affected systems, reviewing access logs, and assessing the potential impact on your personal information.
Notification: If we determine that the data breach poses a significant risk to your rights and freedoms, we will notify you as required by applicable laws and regulations. We will strive to provide timely and transparent communication regarding the breach, the information affected, and any steps you can take to protect yourself.

Remedial Actions: Following a data breach, we will implement appropriate measures to prevent similar incidents in the future. This may involve enhancing our security protocols, updating our systems, or providing additional training to our staff to ensure the ongoing protection of your personal information.

Please note that while we take extensive precautions to safeguard your data, no method of transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

If you have any concerns or questions regarding our data breach procedures, please contact our privacy team at info@bellgroupaccouting.com.au.

Industry regulatory disclosure requirements

Bell Group operates as a member of a regulated industry, as such we are subject to additional privacy laws. You can review the Privacy information of the ATO, TPB, ASIC and CPA Australia for further information.

Changes to this Privacy Statement

This Privacy Statement may be updated periodically. We advise you to check back frequently to see any updates or changes. The latest version and publication date will always be clearly marked.